Pricing Policy

Shade Australia is committed to offering transparent & competitive pricing on our entire range of products. The prices of our products are clearly displayed on our website for your convenience, something our competitors are not prepared to do.

We are not a discount retailer and do not compete solely on price. We run our business in order that should you need us, we will be here for you in the future. Our prices are set to cover the costs of investing in our staff, streamlining our systems and representing our products in the most professional manner possible. The products we handle are of superior quality. If you are shopping for items based solely on price you may be best to try elsewhere. Having said that, we will always welcome the opportunity to match any written quotation for a product of comparable quality.

In essence, if you’re looking to deal with a reputable company with a rock-solid reputation for reliability, with people who genuinely care about you and making sure they deliver to the best of their ability exactly what you're after, and an organisation which plans to still be here in 100 years from now, then give us a call, we’d welcome the opportunity to be of service to you.

Price Match Guarantee*

Terms & Conditions 

Yes, Shade Australia is pleased to offer our Price Match Guarantee on specific products subject to the following Terms and Conditions. 

• We will need Proof of Price in order to Price Match an item. This means we will need to see a link to a website where the item is available for sale or, a written quotation showing the price of the item including the delivery charges.
• The price a competitor is offering must include the delivery charge to get the goods from their warehouse to the customers address. Our Price Match Guarantee will include delivery. If the customer intends to pick the goods up from our warehouse the competitors price including shipping will still apply.
• Price Matching applies only to Authorised Australian dealers.
• We will only Price Match items that are in stock.
• The goods must be identical (i.e. brand, colour, fabric type, model number etc,). Many suppliers use common trade names for products but compromise on actual quality or materials. We may need to independently verify like-for-like before we can extend the Price Match Guarantee.
• We reserve the right not to extend a Price Match on any product we sell for any reason we deem.

Exclusions

• Proof of Price from auctions, stock liquidations, fire sales and marketplaces (including but not limited to Ebay, Amazon, Gumtree) will not be considered.
• Proof of Price on items in large commercial/trade quantities will not be considered.
• Special Order Items or Non-stock items will not be considered. 
• Items on promotion (including credit or bonus items). Our staff reserve the right to provide you either Best Prices for the item or the item on promotion. You cannot receive both.
• Where the Proof of Price shown is conditional, or a price determined after the allowance of any amount for, or is part of a promotion involving, financing, installation, delivery, bundling’s, cash back offer, free or bonus offer, trade discount, stock clearance or any limited quantity promotion.
• Where the Proof of Price shown is offered under a promotion with a third party (including, but not limited to, promotions with newspapers, exhibitions or other special events).
• Where the Proof of Price shown is not available to the general public.
• Where the Proof of Price shown has been discounted by the competitor by use of coupons, loyalty rewards, redemption of frequent flyer miles or similar and other offers or incentives to reduce the total cost.
• Where the Proof of Price shown has been discounted by the competitor on the basis that the item is a display stock only, end of line, seconds, refurbished/repaired lines, ex demo, limited quantity, clearance, trade or factory seconds, second hand or similar. 
• Where the Proof of Price shown is the result of an error by the competitor or is deemed to be dishonest or misleading .
• To resellers.

Shade Australia reserves the right to terminate or amend our Price Match Guarantee policy at any time without notice.